Los sistemas de calidad total (TQM), principios básicos para la realización de un manual de calidad en centros de documentación, bibliotecas o archivos
| Main Author: | Lloret Romero, Núria |
|---|---|
| Format: | Journal PeerReviewed application/pdf |
| Bahasa: | es |
| Terbitan: |
Associació Valenciana d'Especialistes en Informació (AVEI)
, 1995
|
| Subjects: | |
| Online Access: |
http://eprints.rclis.org/5505/1/1995-05-15.pdf http://eprints.rclis.org/5505/ |
Daftar Isi:
- The dynamics of the present society forces to us to demand like clients the greater quality in products and the services that we consumed. If until the moment the center of efforts had been delimited in the productive industrial land, at the moment the efforts are centered in the sector services. It is the case of the systems of quality applied to Libraries, Centers of Documentation and Archives.