Evaluacion de bibliotecas universitarias con el Modelo EFQM
| Main Author: | Alonso-Arévalo, Julio |
|---|---|
| Format: | Proceeding PeerReviewed application/pdf |
| Bahasa: | es |
| Terbitan: |
Associação Portuguesa de Bibliotecários, Arquivistas e Documentalistas
, 2003
|
| Subjects: | |
| Online Access: |
http://eprints.rclis.org/4964/1/Lisboa5.pdf http://eprints.rclis.org/4964/ |
Daftar Isi:
- Antecedents of development of the model of the European Foundation for the Quality, through a general study, its foundations, concepts and application. Later to make a study of the phases that entails (evaluation, External Evaluation and Final Evaluation). Next an analysis of the application of the model to a real case: The Service of Archives and Libraries of the University of Salamanca.