Benchmarking una herramienta para gestionar la excelencia en las bibliotecas y los servicios de información
Main Authors: | Alonso-Arévalo, Julio, Martín Cerro, Sonia |
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Format: | Proceeding PeerReviewed Book |
Bahasa: | es |
Terbitan: |
, 2000
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Subjects: | |
Online Access: |
http://eprints.rclis.org/4963/1/5.htm http://eprints.rclis.org/4963/ |
ctrlnum |
4963 |
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fullrecord |
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<dc schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd"><title>Benchmarking : una herramienta para gestionar la excelencia en las bibliotecas y los servicios de información</title><creator>Alonso-Arévalo, Julio</creator><creator>Martín Cerro, Sonia</creator><subject>H. Information sources, supports, channels.</subject><description>An organization can use diverse methodologic tools with the purpose of obtaining the best results based on the conditions of competitiveness. One of them is benchmarking, that is used to identify the best practices in other organizations, with the objective to learn them and to improve the process or certain function. The concept of benchmarking is defined and his different modalities. The characteristics and possibilities of their application in libraries and units of information are analyzed, and a model for its use in the context is included.</description><date>2000</date><type>Journal:Proceeding</type><type>PeerReview:PeerReviewed</type><type>Book:Book</type><identifier>http://eprints.rclis.org/4963/1/5.htm</identifier><identifier> Alonso-Arévalo, Julio and Martín Cerro, Sonia Benchmarking : una herramienta para gestionar la excelencia en las bibliotecas y los servicios de información., 2000 . In Jornadas de Bibliotecas Universitarias de Castilla y León (3as : 2000 : Burgos), Burgos (Spain), 16-17 November 2000. [Conference paper] </identifier><relation>http://eprints.rclis.org/4963/</relation><language>es</language><recordID>4963</recordID></dc>
|
language |
es |
format |
Journal:Proceeding Journal PeerReview:PeerReviewed PeerReview Book:Book Book |
author |
Alonso-Arévalo, Julio Martín Cerro, Sonia |
title |
Benchmarking : una herramienta para gestionar la excelencia en las bibliotecas y los servicios de información |
title_sub |
una herramienta para gestionar la excelencia en las bibliotecas y los servicios de información |
publishDate |
2000 |
topic |
H. Information sources supports channels |
url |
http://eprints.rclis.org/4963/1/5.htm http://eprints.rclis.org/4963/ |
contents |
An organization can use diverse methodologic tools with the purpose of obtaining the best results based on the conditions of competitiveness. One of them is benchmarking, that is used to identify the best practices in other organizations, with the objective to learn them and to improve the process or certain function. The concept of benchmarking is defined and his different modalities. The characteristics and possibilities of their application in libraries and units of information are analyzed, and a model for its use in the context is included. |
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Perpustakaan dan Dokumentasi |
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2016-09-25T16:37:13Z |
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