Benchmarking una herramienta para gestionar la excelencia en las bibliotecas y los servicios de información

Main Authors: Alonso-Arévalo, Julio, Martín Cerro, Sonia
Format: Proceeding PeerReviewed Book
Bahasa: es
Terbitan: , 2000
Subjects:
Online Access: http://eprints.rclis.org/4963/1/5.htm
http://eprints.rclis.org/4963/
ctrlnum 4963
fullrecord <?xml version="1.0"?> <dc schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd"><title>Benchmarking : una herramienta para gestionar la excelencia en las bibliotecas y los servicios de informaci&#xF3;n</title><creator>Alonso-Ar&#xE9;valo, Julio</creator><creator>Mart&#xED;n Cerro, Sonia</creator><subject>H. Information sources, supports, channels.</subject><description>An organization can use diverse methodologic tools with the purpose of obtaining the best results based on the conditions of competitiveness. One of them is benchmarking, that is used to identify the best practices in other organizations, with the objective to learn them and to improve the process or certain function. The concept of benchmarking is defined and his different modalities. The characteristics and possibilities of their application in libraries and units of information are analyzed, and a model for its use in the context is included.</description><date>2000</date><type>Journal:Proceeding</type><type>PeerReview:PeerReviewed</type><type>Book:Book</type><identifier>http://eprints.rclis.org/4963/1/5.htm</identifier><identifier> Alonso-Ar&#xE9;valo, Julio and Mart&#xED;n Cerro, Sonia Benchmarking : una herramienta para gestionar la excelencia en las bibliotecas y los servicios de informaci&#xF3;n., 2000 . In Jornadas de Bibliotecas Universitarias de Castilla y Le&#xF3;n (3as : 2000 : Burgos), Burgos (Spain), 16-17 November 2000. [Conference paper] </identifier><relation>http://eprints.rclis.org/4963/</relation><language>es</language><recordID>4963</recordID></dc>
language es
format Journal:Proceeding
Journal
PeerReview:PeerReviewed
PeerReview
Book:Book
Book
author Alonso-Arévalo, Julio
Martín Cerro, Sonia
title Benchmarking : una herramienta para gestionar la excelencia en las bibliotecas y los servicios de información
title_sub una herramienta para gestionar la excelencia en las bibliotecas y los servicios de información
publishDate 2000
topic H. Information sources
supports
channels
url http://eprints.rclis.org/4963/1/5.htm
http://eprints.rclis.org/4963/
contents An organization can use diverse methodologic tools with the purpose of obtaining the best results based on the conditions of competitiveness. One of them is benchmarking, that is used to identify the best practices in other organizations, with the objective to learn them and to improve the process or certain function. The concept of benchmarking is defined and his different modalities. The characteristics and possibilities of their application in libraries and units of information are analyzed, and a model for its use in the context is included.
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