Daftar Isi:
  • What does a KM operator? How does this role fit into the hierarchy in industry functions? The list of valid key-elements to define an information specialist is the same since many years: management of information sources and collections, active and selective information dissemination, summaries setting-up, information editing and transmission, reference and information retrieval, information promotion and user training, information policies development, classification and indexing, effective service management. A clear distinction between documentation/library science and KM is uneasy, a person could have both roles: librarian in the morning to catalogue and organize sources and documents, KM operator the day after to join a project, identify key-documents and use them relating to kind of use and people.