Espacio compartido: modelo de relación biblioteca-comunidad basado en la participación ciudadana y la teoría de los stakeholders
| Main Author: | Sousa Guerreiro, João de |
|---|---|
| Format: | Thesis PeerReviewed Book |
| Bahasa: | es |
| Terbitan: |
, 2016
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| Subjects: | |
| Online Access: |
http://eprints.rclis.org/34198/1/Tese_EspacioCompartido.pdf http://eprints.rclis.org/34198/ |
Daftar Isi:
- This doctoral thesis aims to propose a community engagement model which can be integrated into an efficient management within librarian institutions. The theoretical grounding of this model is based on citizenship participation, understood as a set of dynamics and techniques which enable citizens to take part in the decision-making processes related to public affairs and services. The research adopts the action research process as methodological approach, taking advantage of its practical elements in order to identify problems and its ongoing and cyclical nature to solve them. The model consists of three main stages. The first one is the identification of different and relevant social groups directly linked to the public library. Given the fact that it is not feasible to establish relationships with the whole community and based on the Stakeholders theory, the model provides the library’s staff with simple guidelines in order to undertake this task. Secondly, the model adopts the focus group as the interaction technique which involves meetings among seven to ten individuals who have some knowledge of or experience with the topic, led by a moderator who guides participants through a series of questions. Finally it is proposed a simple method for collecting and analyzing data. Each of these stages entails a series of tasks such as criteria for the selection of the groups, design of the topics and questions under discussion and standards to elaborate the final report. The model therefore pursues a threefold objective of 1) Collecting information in order to adopt strategic decisions, 2) Creating participatory dynamics with various groups within the community and 3) Strengthening and consolidating the relationship established with these groups. A pilot test was subsequently conducted in the Public Library of Salamanca for validating the applicability of the model. This experience determined the capability of the model to collect the views and opinions of the main social agents in the community and set strategic objectives of the library grounded on these points of view. It also proved to be an effective way to promote institutional change, transforming a library focused on the service offer into a “net library” in which its values and strategic goals are defined by the connection with the community.