User’s Satisfaction with Library Resources and Services: A Case Study of IIT Libraries in India
| Main Authors: | Singh, Kunwar, Kuri, Ramesh |
|---|---|
| Format: | Journal PeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2017
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| Subjects: | |
| Online Access: |
http://eprints.rclis.org/32196/1/USER%E2%80%99S%20SATISFACTION%20WITH%20LIBRARY%20RESOURCES%20AND%20SERVICES%20A%20CASE%20STUDY%20OF%20IIT%20LIBRARIES%20IN%20INDIA.pdf http://eprints.rclis.org/32196/ |
Daftar Isi:
- This present study is an investigation of user’s satisfaction with library resources and services in IIT libraries in India. A survey research method was adopted to address the research questions. 800 questionnaires were distributed among final year graduate students, postgraduate students, research scholars and faculty members of 7 IIT libraries to collect relevant data regarding their satisfaction. 758 filled-in questionnaires were received and analyzed. On the basis of finding, some suggestions have included in this study to increase user’s satisfaction from libraries