How Many Answers Are Enough? Optimal Number of Answers for Q&A Sites

Main Author: Fichman, Pnina
Format: Proceeding PeerReviewed Book
Bahasa: eng
Terbitan: , 2012
Subjects:
Online Access: http://eprints.rclis.org/20332/1/CQA-SI2012-final.pdf
http://eprints.rclis.org/20332/
ctrlnum 20332
fullrecord <?xml version="1.0"?> <dc schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd"><title>How Many Answers Are Enough? Optimal Number of Answers for Q&amp;A Sites</title><creator>Fichman, Pnina</creator><subject>AB. Information theory and library theory.</subject><subject>BG. Information dissemination and diffusion.</subject><subject>CB. User studies.</subject><subject>HP. e-resources.</subject><subject>IJ. Reference work.</subject><subject>LC. Internet, including WWW.</subject><description>With the proliferation of the social web, questions about information quality and optimization attract the attention of IS scholars. Question-answering (QA) sites, such as Yahoo!Answers, have the potential to produce good answers, but at the same time not all answers are good and not all QA sites are alike. When organizations design and plan for the integration of question answering services on their sites, identification of good answers and process optimization become critical. Arguing that &#x2018;given enough answers all questions are answered successfully,&#x2019; this paper identifies the optimal number of posts that generate high quality answers. Based on content analysis of Yahoo! Answers&#x2019; informational questions (n=174) and their answers (n=1,023), the study found that seven answers per question are &#x2018;enough&#x2019; to provide a good answer.</description><date>2012</date><type>Journal:Proceeding</type><type>PeerReview:PeerReviewed</type><type>Book:Book</type><identifier>http://eprints.rclis.org/20332/1/CQA-SI2012-final.pdf</identifier><identifier> Fichman, Pnina How Many Answers Are Enough? Optimal Number of Answers for Q&amp;A Sites., 2012 . In Lecture Notes in Computer Science: Proceedings of The 4th International Conference on Social Informatics, Lausanne, Switzerland, December 5-7, 2012. (Submitted) [Conference paper] </identifier><relation>http://eprints.rclis.org/20332/</relation><language>eng</language><recordID>20332</recordID></dc>
language eng
format Journal:Proceeding
Journal
PeerReview:PeerReviewed
PeerReview
Book:Book
Book
author Fichman, Pnina
title How Many Answers Are Enough? Optimal Number of Answers for Q&A Sites
publishDate 2012
topic AB. Information theory and library theory
BG. Information dissemination and diffusion
CB. User studies
HP. e-resources
IJ. Reference work
LC. Internet
including WWW
url http://eprints.rclis.org/20332/1/CQA-SI2012-final.pdf
http://eprints.rclis.org/20332/
contents With the proliferation of the social web, questions about information quality and optimization attract the attention of IS scholars. Question-answering (QA) sites, such as Yahoo!Answers, have the potential to produce good answers, but at the same time not all answers are good and not all QA sites are alike. When organizations design and plan for the integration of question answering services on their sites, identification of good answers and process optimization become critical. Arguing that ‘given enough answers all questions are answered successfully,’ this paper identifies the optimal number of posts that generate high quality answers. Based on content analysis of Yahoo! Answers’ informational questions (n=174) and their answers (n=1,023), the study found that seven answers per question are ‘enough’ to provide a good answer.
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