El servicio de referencia digital
| Main Author: | García-Delgado, Purificación |
|---|---|
| Format: | Journal NonPeerReviewed Book |
| Bahasa: | es |
| Terbitan: |
EPI SCP, Barcelona, Spain
, 2004
|
| Subjects: | |
| Online Access: |
http://eprints.rclis.org/19305/1/El%20servicio%20de%20referencia%20digital.pdf http://eprints.rclis.org/19305/ |
Daftar Isi:
- This article analyses digital reference services and offers definitions of the concept as well as recommendations about quality criteria and standardisation. A discussion follows covering the most important technologies from e-mail to web contact software that integrates e-mail, chat, MOO’s, videoconferencing and web co-navigation together with other functionality. The author describes the main projects developed in this area in the US and the UK, as well as specific experiences from Spain.