Priorização de requisitos e avaliação da qualidade de software segundo a percepção dos usuários
| Main Authors: | Cordeiro, Aline, Freitas, André Luís |
|---|---|
| Format: | Journal PeerReviewed application/pdf |
| Bahasa: | pt |
| Terbitan: |
I
, 2012
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| Subjects: | |
| Online Access: |
http://eprints.rclis.org/17660/1/Cordeiro-Art-v40n2-2011.pdf http://eprints.rclis.org/17660/ |
Daftar Isi:
- Nowadays software has been recognized as an important tool to support various activities and decision making. However, there are several reports regarding failures on development of software projects. In this scenario, the phase of requirements elicitation, allied to users’ satisfaction, has been highlighted as leading to the improvement of the software development process. Thus, the main issue presented by this article is defined as follows: How is it possible to assess the quality of software product from the initial stages of design, so we can make improvements with less effort? This article proposes a methodological approach for prioritizing software requirements and evaluating the quality of software products according to the users’ perspective. In particular, such approach proposes the use of Importance-Performance Analysis (IPA) and the 100-points method for prioritizing the requirements, and the use of IPA and the continuous scale for doing the performance evaluation stage. By conducting a case study, the proposed approach was applied to a software development project for human resource management. By doing so, users’ evaluations were collected, the software requirements were prioritized according to their perspectives and relevant actions were suggested in order to improve the quality of the software. It is believed that the proposed approach may be suitable to the development of small software products.