Referencia virtual: una caracterización del servicio
| Main Author: | Arriola Navarrete, Oscar |
|---|---|
| Format: | Proceeding PeerReviewed application/pdf |
| Bahasa: | es |
| Terbitan: |
, 2011
|
| Subjects: | |
| Online Access: |
http://eprints.rclis.org/17076/1/Referencia%20virtual.pdf http://eprints.rclis.org/17076/ |
Daftar Isi:
- Technological advanceshave impactedthe information servicesin libraries, allowing greater interactionbetween users andreference librarians. The presentation providesan initialset of conceptsabout what isthevirtual referencephasesor stagesof reference work, the different technological supportsused in thisservice, usersand finallythereference librarianand personal characteristicsand profile.