Daftar Isi:
  • The evaluation of the quality is one of the most difficult topics to put into effect, all over the world. Today is a key issue on all the organizational schedules. It had begun to arise on this strategic sector of the higher education circa of the 80’s. Today, there are a few organizations in The United States and the United Kingdom, which are dedicated on institutional evaluations. Most of them had evaluated the plans of the universities careers. Countries like France, Spain and other of Latin America -Chile and Argentina, had implemented the analysis of some quality index since the 90’s that can obtain the necessary information to make decisions. In Argentina, the evaluation of the teaching quality is considered one of the most adequated methods to regulate the educational system. It includes two phases; the auto-evaluation and the organizational evaluation. The implementation had begun by agreement between the Comisión Nacional de Evaluación y Acreditación Universitaria (CONEAU) that belongs to the Ministerio de Educación de la República Argentina and the university that wants to be evaluate. This is the starting point of a process that is founded on the trust, the transparency and the common motivation on the improvement of the higher quality education. This manual contains ten chapters where it had been developed the goals, the background, the evaluation plan and its elements, the strategic sectors and its structure. That can help us to understand the origin of this process that had begun at the Academic Libraries. At last, we have the final conclusions about its implementations.