Estándares para bibliotecas de ciencias de la salud y gestión de la calidad
| Main Authors: | Puyal, Cristina, Aluja, Noemí, Roqué, Pilar, Sarrià, E., Tomé, María-José |
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| Format: | Proceeding NonPeerReviewed application/vnd.ms-powerpoint |
| Bahasa: | es |
| Terbitan: |
, 2011
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| Subjects: | |
| Online Access: |
http://eprints.rclis.org/16004/1/P12%20estandares%20para%20bbtks%20ciencias%20salud.ppt http://eprints.rclis.org/16004/ |
Daftar Isi:
- Introduction. The aim of this study is to analyze and identify the main existing standards and indicators to enable a homogeneous work in the development processes, products and services of a health library. At present, standardization has become a necessary activity for the development of organizations. The principles that define quality management (customer focus, leadership, involvement of people, process approach, system approach to management, continual improvement, factual approach to decision-making and mutually beneficial supplier relationships) are those emerging today as the most effective way to adapt to transformations and changes occurring in organizational environment. Libraries are not unaware of this reality. It is necessary to develop standards to work in coordination. Therefore, it is not possible to talk about a network of libraries, virtual libraries, access to information resources, service provision or library cooperation without having developed standards nor defined indicators for libraries to work in homogenous, measurable and quantifiable terms. Materials and method. A review of the main suggestions for standardization in health libraries was conducted, studies published on the issue and principal current suggestions have been identified. It was not intended to establish a comprehensive relationship of all existing standardization proposals that are listed in the majority of the bibliography consulted. Selected standardization suggestions were analyzed and compared considering the following aspects: planning, organization and administration, and management of resources and services. Results. From the standards discussed the following should be pointed out: mission, policies and objectives of the library, management and organization, communication and marketing, financing, quality management, services and resources. Conclusions. Health libraries have special characteristics that require the development of specific standards for the development of their processes, products and services. A lack of homogeneous standardization in Spanish health libraries was detected to allow to measure and assess libraries' management, planning, organization and services. It should be necessary to reach a consensus in health libraries to jointly establish guidelines, standards and best practices that unify and facilitate a uniform and consistent development of specialized libraries in this field.