Beyond vandalism: Wikipedia trolls

Main Authors: Shachaf, Pnina, Hara, Noriko
Format: Journal PeerReviewed application/pdf
Bahasa: eng
Terbitan: , 2010
Subjects:
Online Access: http://eprints.rclis.org/15530/1/wikipediatrolls.pdf
http://eprints.rclis.org/15530/
ctrlnum 15530
fullrecord <?xml version="1.0"?> <dc schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd"><title>Beyond vandalism: Wikipedia trolls</title><creator>Shachaf, Pnina</creator><creator>Hara, Noriko</creator><subject>B. Information use and sociology of information</subject><description>Research on trolls is scarce, but their activities challenge online communities; one of the main challenges of the Wikipedia community is to fight against vandalism and trolls. This study identifies Wikipedia trolls&#x2019; behaviours and motivations, and compares and contrasts hackers with trolls; it extends our knowledge about this type of vandalism and concludes that Wikipedia trolls are one type of hacker. This study reports that boredom, attention seeking, and revenge motivate trolls; they regard Wikipedia as an entertainment venue, and find pleasure from causing damage to the community and other people. Findings also suggest that trolls&#x2019; behaviours are characterized as repetitive, intentional, and harmful actions that are undertaken in isolation and under hidden virtual identities, involving violations of Wikipedia policies, and consisting of destructive participation in the community.</description><date>2010</date><type>Journal:Journal</type><type>PeerReview:PeerReviewed</type><type>File:application/pdf</type><identifier>http://eprints.rclis.org/15530/1/wikipediatrolls.pdf</identifier><identifier> Shachaf, Pnina and Hara, Noriko Beyond vandalism: Wikipedia trolls. Journal of Information Science, 2010, vol. 36, n. 3, pp. 357-370. [Journal article (Paginated)] </identifier><relation>http://eprints.rclis.org/15530/</relation><language>eng</language><recordID>15530</recordID></dc>
language eng
format Journal:Journal
Journal
PeerReview:PeerReviewed
PeerReview
File:application/pdf
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author Shachaf, Pnina
Hara, Noriko
title Beyond vandalism: Wikipedia trolls
publishDate 2010
topic B. Information use and sociology of information
url http://eprints.rclis.org/15530/1/wikipediatrolls.pdf
http://eprints.rclis.org/15530/
contents Research on trolls is scarce, but their activities challenge online communities; one of the main challenges of the Wikipedia community is to fight against vandalism and trolls. This study identifies Wikipedia trolls’ behaviours and motivations, and compares and contrasts hackers with trolls; it extends our knowledge about this type of vandalism and concludes that Wikipedia trolls are one type of hacker. This study reports that boredom, attention seeking, and revenge motivate trolls; they regard Wikipedia as an entertainment venue, and find pleasure from causing damage to the community and other people. Findings also suggest that trolls’ behaviours are characterized as repetitive, intentional, and harmful actions that are undertaken in isolation and under hidden virtual identities, involving violations of Wikipedia policies, and consisting of destructive participation in the community.
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