A structuration approach to online communities of practice: The case of Q&A communities

Main Authors: Shachaf, Pnina, Rosenbaum, Howard
Format: Journal PeerReviewed application/pdf
Bahasa: eng
Terbitan: , 2010
Subjects:
Online Access: http://eprints.rclis.org/15528/1/structurationapproach.pdf
http://eprints.rclis.org/15528/
ctrlnum 15528
fullrecord <?xml version="1.0"?> <dc schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd"><title>A structuration approach to online communities of practice: The case of Q&amp;A communities.</title><creator>Shachaf, Pnina</creator><creator>Rosenbaum, Howard</creator><subject>B. Information use and sociology of information</subject><description>This article describes an approach based on structuration theory (Giddens, 1979, 1984; Orlikowski, 1992, 2000) and communities of practice (Wenger, 1998) that can be used to guide investigation into the dynamics of online question and answer (Q&amp;A) communities. This approach is useful because most research on Q&amp;A sites has focused attention on information retrieval, information seeking behavior, and information intermediation and has assumed uncritically that the online Q&amp;A community plays an important role in these domains of study. Assuming instead that research on online communities should take into account social, technical, and contextual factors (Kling, Rosenbaum, &amp; Sawyer, 2005), the utility of this approach is demonstrated with an analysis of three online Q&amp;A communities seen as communities of practice. This article makes a theoretical contribution to the study of online Q&amp;A communities and, more generally, to the domain of social reference.</description><date>2010</date><type>Journal:Journal</type><type>PeerReview:PeerReviewed</type><type>File:application/pdf</type><identifier>http://eprints.rclis.org/15528/1/structurationapproach.pdf</identifier><identifier> Shachaf, Pnina and Rosenbaum, Howard A structuration approach to online communities of practice: The case of Q&amp;A communities. Journal of the American Society of Information Science and Technology, 2010. [Journal article (Paginated)] </identifier><relation>http://eprints.rclis.org/15528/</relation><language>eng</language><recordID>15528</recordID></dc>
language eng
format Journal:Journal
Journal
PeerReview:PeerReviewed
PeerReview
File:application/pdf
File
author Shachaf, Pnina
Rosenbaum, Howard
title A structuration approach to online communities of practice: The case of Q&A communities
publishDate 2010
topic B. Information use and sociology of information
url http://eprints.rclis.org/15528/1/structurationapproach.pdf
http://eprints.rclis.org/15528/
contents This article describes an approach based on structuration theory (Giddens, 1979, 1984; Orlikowski, 1992, 2000) and communities of practice (Wenger, 1998) that can be used to guide investigation into the dynamics of online question and answer (Q&A) communities. This approach is useful because most research on Q&A sites has focused attention on information retrieval, information seeking behavior, and information intermediation and has assumed uncritically that the online Q&A community plays an important role in these domains of study. Assuming instead that research on online communities should take into account social, technical, and contextual factors (Kling, Rosenbaum, & Sawyer, 2005), the utility of this approach is demonstrated with an analysis of three online Q&A communities seen as communities of practice. This article makes a theoretical contribution to the study of online Q&A communities and, more generally, to the domain of social reference.
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