Implementación de un servicio de referencia virtual por chat en una biblioteca universitaria argentina

Main Authors: Borrell, Marina, Maciel, Evangelina
Format: Journal PeerReviewed Book
Bahasa: es
Terbitan: CSIC , 2009
Subjects:
Online Access: http://eprints.rclis.org/15003/1/518-990-1-PB%5B1%5D.pdf
http://eprints.rclis.org/15003/
Daftar Isi:
  • The following article will comment the experience of the library Joaquín V. González of the Facultad de Ciencias Jurídicas y Sociales of the Universidad Nacional de La Plata (Argentina) in the implementation of a virtual reference service by chat, to answer requests in real time, directed to the university community.