Calidad en bibliotecas y servicios de información universitarios: ¿Qué significa?

Main Author: Sanabria Barrios, Daniel Jorge
Format: Article PeerReviewed application/pdf
Bahasa: es
Terbitan: , 2008
Subjects:
Online Access: http://eprints.rclis.org/12482/1/CALIDAD_EN_BYSIU.pdf
http://eprints.rclis.org/12482/
Daftar Isi:
  • The diverse theoretical trends about quality service are explained, its impact in daily practices, and the tools of quality measurement, which are used in academic libraries and information services.