E-quality and e-service equality

Main Authors: Shachaf, Pnina, Oltmann, Shannon M.
Format: Proceeding NonPeerReviewed application/pdf
Bahasa: eng
Terbitan: IEEE Press , 2007
Subjects:
Online Access: http://eprints.rclis.org/12413/1/eQualityAndEServiceQuality.pdf
http://eprints.rclis.org/12413/