Ανίχνευση απαιτήσεων χρηστών για υπηρεσίες ψηφιακών βιβλιοθηκών μέσα από ποιοτικές μεθοδολογικές προσεγγίσεις
| Main Authors: | Μητρέλης, Άγγελος, Παπαχριστόπουλος, Λεωνίδας, Τσάκωνας, Γιάννης, Παπαθεοδώρου, Χρήστος |
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| Format: | Proceeding PeerReviewed application/pdf |
| Bahasa: | el |
| Terbitan: |
, 2008
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| Subjects: | |
| Online Access: |
http://eprints.rclis.org/12327/1/PSAV2008%28qual%29.pdf http://eprints.rclis.org/12327/2/PSAV2008%28qual%29_ppt.pdf http://eprints.rclis.org/12327/ |
Daftar Isi:
- Digital libraries are information systems, which have been embedded in and support the daily and crucial tasks of communities such as the information seeking and assessment of the academic and research community, and the contribution of academic libraries in their development, especially in Greece, is considered extremely important. Technological advances aim to meet the users’ needs for the performance of critical tasks. The development rate of systems which implement innovative services have been increased, while their style and morphology aim to be adapted to users demands. Digital library services in a great degree qualify their physiognomy compared to physical ones, and also interfere in important phases of information flow. The present paper concentrates on two axes. The first one investigates the effect of digital library services in the augmentation of users’ efficiency and satisfaction, while the second one investigates at which degree particular services support user collaboration. The selected methodology is qualitative and consists of semi-structured interviews and hierarchical analysis of the collected opinions. The results of the paper are summarized into (a) a precise mapping of the major digital library services onto critical phases of information flow and (b) into the definition of the required functionalities for developing collaborative information seeking tools. In parallel the paper presents useful results for digital library developing agents, concerning the users’ satisfaction from such services.