La norma ISO 15489: un marco sistemático de buenas prácticas de gestión documental en las organizaciones
| Main Authors: | Alonso, José Alberto, García-Alsina, Montserrat, Lloveras, M. Rosa |
|---|---|
| Format: | Journal NonPeerReviewed application/pdf |
| Bahasa: | es |
| Terbitan: |
Col·legi Oficial de Bibliotecaris-Documentalistes de Catalunya
, 2007
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| Subjects: | |
| Online Access: |
http://eprints.rclis.org/12263/1/Alonso_Garcia_Lloveras_-_La_norma_ISO_15489.pdf http://eprints.rclis.org/12263/ |
Daftar Isi:
- The ISO 15489 standard focuses on the principles of records management and establishes the basic requirements that allows organizations to establish a framework of best practices that improves in a systematic and effective manner the creation and keeping of its records, supporting in this way the organizational policy and objectives. The publication of this standard and other complementary standards responds, on the one hand, to the evolution of the approaches of both the American records management and the Australian recordkeeping, and on the other hand, to the need to integrate records management with the process approach and the quality management standards. In order to develop a records management programme, it is necessary to establish policy and responsibilities in accordance with the needs of the organization. This standard proposes a specific methodology to design and implement a records management system, to define the technical processes, to develop the main instruments (classification system, disposition authorities, and security and access classification scheme) and to establish evaluation, measurement and learning tools for continuous improvement of the system. It also highlights the importance of metadata for the management of electronic documents and points out the requirements that they should meet. As a compendium of best practices for records management that has been adopted in many countries, the ISO 15489 standard involves new challenges and at a time opens new outlooks for information professionals. One of the issues that still needs to be resolved is the development of indicators to measure the performance of records management system and to demonstrate the value that it brings to the business processes of the organization.