A evolução da qualidade na Administração Pública Portuguesa

Main Author: Nolasco, Maria Inês
Format: Journal PeerReviewed application/pdf
Bahasa: pt
Terbitan: Associação Portuguesa de Bibliotecários Arquivistas e Documentalistas , 2004
Subjects:
Online Access: http://eprints.rclis.org/10406/1/NolascoBAD204.pdf
http://eprints.rclis.org/10406/
Daftar Isi:
  • In this article is made an analyse about how the different governments, in Portugal, since 1974, face the quality subject, how they define quality and what kind of measures they promote to encourage quality in Public Administration. The evolution of quality in Portugal is the basis of a comparative analysis between the quality strategies in the Portuguese and the European contexts, having for reference a theory presented in the 3rd Quality Conference for Public Administration, held in Rotterdam, between 15 and 17 of September.