ANALISIS PENGARUH KUALITAS KINERJA LAYANAN TERHADAP LOYALITAS NASABAH MELALUI KEPUASAN NASABAH DAN REPUTASI MERK STUDI KASUS DI PT BANK MANDIRI (PERSERO) CABANG SEMARANG BANGKONG PLAZA
Main Author: | Rizal, Ardhian |
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Format: | Thesis NonPeerReviewed application/pdf |
Terbitan: |
, 2001
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Subjects: | |
Online Access: |
http://eprints.undip.ac.id/9063/1/2001MM8971.pdf http://eprints.undip.ac.id/9063/ |
Description not available. |