STRATEGI MENINGKATKAN LOYALITAS MELALUI KEPUASAN PELANGGAN (Studi Kasus: Produk Kartu Seluler PraBayar Mentari-Indosat Wilayah Semarang)
| Main Author: | WIJAYANTI, Ari |
|---|---|
| Format: | Monograph NonPeerReviewed application/msword application/pdf |
| Terbitan: |
Diponegoro University
, 2008
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| Subjects: | |
| Online Access: |
http://eprints.undip.ac.id/5718/1/9.__Jurnal_Loyalitas.doc http://eprints.undip.ac.id/5718/2/9.__Jurnal_Loyalitas.pdf http://eprints.undip.ac.id/5718/ |