Analysis Of The Congruency Between Brand Personality With Self Image And Service Quality To Build Customer Satisfaction And Loyalty In Hotel Sector (A Case Study In D’season Hotel Surabaya)
| Main Authors: | Liza , Nelloh, Alexander Fleming, Goh , Johanes Abdi , Mulia |
|---|---|
| Format: | Article PeerReviewed application/pdf |
| Terbitan: |
, 2012
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| Subjects: | |
| Online Access: |
http://eprints.undip.ac.id/36111/1/Liza_Alex_Upetra.pdf http://eprints.undip.ac.id/36111/ |
Internet
http://eprints.undip.ac.id/36111/1/Liza_Alex_Upetra.pdfhttp://eprints.undip.ac.id/36111/
Lokasi
| Koleksi | Diponegoro University Institutional Repository |
|---|---|
| Gedung | Perpustakaan Universitas Diponegoro |
| Institusi | Universitas Diponegoro |
| Kota | SEMARANG |
| Provinsi | JAWA TENGAH |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |