ANALISA KUALITAS JASA SERVIS SEPEDA MOTOR HONDA DENGAN METODE POTENTIAL GAIN IN CUSTOMER VALUE INDEX
| Main Authors: | Bachtiar, Arfan, Puspitasari, Diana |
|---|---|
| Format: | Thesis NonPeerReviewed application/msword |
| Terbitan: |
, 2004
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| Subjects: | |
| Online Access: |
http://eprints.undip.ac.id/1350/1/L2H_000_728.doc http://eprints.undip.ac.id/1350/ |