ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN (Studi Kasus Pads PT. PO (Persero) Distribusi Jawa Tengah dan DI Yogyakarta Area Pelayanan Semarang)
| Main Author: | Saleh , Irawan |
|---|---|
| Format: | Thesis NonPeerReviewed application/pdf |
| Terbitan: |
, 2002
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| Subjects: | |
| Online Access: |
http://eprints.undip.ac.id/11227/1/2002MM1846.pdf http://eprints.undip.ac.id/11227/ |
| Description not available. |