Strategi customer relationship management (CRM) Hotel Santika BSD: Dalam mempertahankan kesetiaan pelanggan melalui program KGVC Flazz Sip

Main Author: Nugrohowati, Yuliana Ariyani
Format: Manuscript
Bahasa: ind
Terbitan: , 2013
Online Access: http://slims.umn.ac.id//index.php?p=show_detail&id=10163