Measuring Customer Satisfaction, A Guide to Managing Quality Customer Service
| Main Author: | Richard F. Gerson |
|---|---|
| Format: | website |
| Terbitan: |
Perpustakaan Nasional RI
, 1993
|
| Subjects: | |
| Online Access: |
http://pusbangkol.perpusnas.go.id/surplus-0.html |
Daftar Isi:
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