Pengaruh service quality dan perceived value terhadap kepuasan dan loyalititas pelanggan studi kasus: J.Co Donuts & Coffee di Surabaya

Main Author: MERLIN TASIDJAWA
Terbitan: Universitas Kristen Petra , 2009
Subjects:
Online Access: http://dewey.petra.ac.id/catalog/ft_detail.php?knokat=21622
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