Majalah Ilmiah Universitas HKBP Nommensen Visi STT No. 1541/SK/Ditjen PPG/STT/1990 Volume 20 Nomor 1 Pebruari 2012 The Effects Of Perceived Service Quality On Customer Satisfaction Formation
| Main Author: | Charles Makmur Sianturi |
|---|---|
| Format: | |
| Bahasa: | eng |
| Terbitan: |
Universitas HKBP Nommensen
, 2012
|
| Online Access: |
http://katalog.pustaka.unand.ac.id//index.php?p=show_detail&id=87375 |
Daftar Isi:
- Hal. 824-837.;23 cm