Service Management:Mewujudkan Layanan Prima
| Main Author: | Tjiptono Fandy |
|---|---|
| Format: | Book |
| Bahasa: | ind |
| Terbitan: |
ANDI
, 2008
|
| Subjects: | |
| Online Access: |
http://lib.unilak.ac.id/ucs/index.php?p=show_detail&id=698 |
Daftar Isi:
- xxii,234 hlm.;28 cm