PENGARUH KEPUASAN PELANGGAN TERHADAP SWITCHING COST DAN LOYALITAS PELANGGAN TELKOMSEL FLASH DI SURABAYA TIMUR
| Main Author: | Rizal , Kusuma Aditya |
|---|---|
| Format: | Thesis NonPeerReviewed application/pdf |
| Terbitan: |
, 2010
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| Subjects: | |
| Online Access: |
http://eprints.upnjatim.ac.id/230/1/file1.pdf http://eprints.upnjatim.ac.id/230/2/file2.pdf http://www.upnjatim.ac.id/ http://eprints.upnjatim.ac.id/230/ |