PENGARUH KUALITAS LAYANAN DAN KEPUASAN TERHADAP LOYALITAS KONSUMEN PERUSAHAAN JASA CV BATAVIA EXPRESS SURABAYA
| Main Author: | Agung , Eko Prasetyo |
|---|---|
| Format: | Thesis NonPeerReviewed application/pdf |
| Terbitan: |
, 2010
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| Subjects: | |
| Online Access: |
http://eprints.upnjatim.ac.id/197/1/File_1.pdf http://eprints.upnjatim.ac.id/197/2/File_2.pdf http://www.upnjatim.ac.id/ http://eprints.upnjatim.ac.id/197/ |