Improving the customer satisfaction through empowering the frontliners ( case study at Kandatel Bandung of regional division III PT. Telkom )

Main Author: Herry Johnson Sabar, JS Hutasoit & TTS
Format: Masters
Terbitan: Institut Manajemen Telkom , 2002
Subjects:
Online Access: https://openlibrary.telkomuniversity.ac.id/pustaka/710/improving-the-customer-satisfaction-through-empowering-the-frontliners-case-study-at-kandatel-bandung-of-regional-division-iii-pt-telkom-.html
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