A measure of delight: the pursuit of quality at AT&T universal card services (A)

Main Author: Robert H. HAYES
Format: TeachingResource
Terbitan: HBS , 2002
Subjects:
Online Access: https://openlibrary.telkomuniversity.ac.id/pustaka/11267/a-measure-of-delight-the-pursuit-of-quality-at-at-t-universal-card-services-a-.html

Internet

https://openlibrary.telkomuniversity.ac.id/pustaka/11267/a-measure-of-delight-the-pursuit-of-quality-at-at-t-universal-card-services-a-.html

Lokasi

Koleksi Katalog Library & Knowledge Center Telkom University
Gedung Perpustakaan Telkom University
Institusi Telkom University
Kota BANDUNG
Provinsi JAWA BARAT
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