ANALISA KEPUASAN PELANGGAN TERHADAP KUALITAS JARINGAN PT. TELKOMSEL BERDASARKAN METODA QUALITY FUNCTION DEPLOYMENT DI KOTA CIREBON
Main Authors: | , Dona Saputra, , Dr. Bernardinus Maria Purwanto, MBA., Ph.D. |
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Format: | Thesis NonPeerReviewed |
Terbitan: |
[Yogyakarta] : Universitas Gadjah Mada
, 2012
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Subjects: | |
Online Access: |
https://repository.ugm.ac.id/99600/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=55789 |