STRATEGI MERAIH KONSUMEN DENGAN PENDEKATAN NILAI-NILAI ISLAMI PADA BUTIK DAN SALON MUSLIMAH

Main Authors: , ELISTIAWATY RUHIYAT, , Prof. Dr. Asip F. Hadipranata
Format: Thesis NonPeerReviewed
Terbitan: [Yogyakarta] : Universitas Gadjah Mada , 2011
Subjects:
ETD
Online Access: https://repository.ugm.ac.id/90198/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=52633
Daftar Isi:
  • This research was aim to explore the implementation of islamic values approach strategy to gain customers in moslem womenâ��s boutique and beauty salon, and how the strategy can expand market opportunities, create a new moslem womenâ��s image, and make company able to survive in handling competition. This research use qualitative approach with multiple-case design. Participants of this research are head, manager, employee, and customers in two moslem womenâ��s boutique and two moslem womenâ��s beauty salon. Interview was used as main tool for collecting data, and supported by data yield from observation and companyâ��s documents. The result show there are four main strategies that is used by moslem womanâ��s company, they are: (1) the usage of Islamic symbols, (2) marketing concept that based on Islamic values, (3) employeeâ��s personal development program using Islamic values, and (4) Islamic leadership. Other findings will also being discussed in this research.