PENGARUH KAPABILITAS PEMASOK TERHADAP KEPERCAYAAN DAN KINERJA OPERASIONAL PEMASOK PADA PERUSAHAAN MIKRO DAN KECIL (IMK) KABUPATEN BANTUL

Main Authors: , Wirdah Irawati, SE., , Dr. Wakhid Slamet Ciptono, MPM., MBA.
Format: Thesis NonPeerReviewed
Terbitan: [Yogyakarta] : Universitas Gadjah Mada , 2011
Subjects:
ETD
Online Access: https://repository.ugm.ac.id/89218/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=51698
Daftar Isi:
  • This study examines the influence of suppliers capability toward companyâ��s trust and the influence of companyâ��s trust on the operational performance of suppliers. The study conduct two capabilities as independent variable: operational flexibility capabilities and collaboration capabilities. Supplier's operational performance is measured through 3 criteria: quality, delivery and cost. This study uses survey method on small and micro enterprises (SMEâ��s) in handicraft manufacturing industries as respondent. The research methodology used Structural Equation Modelling (SEM) using Partial Least Square (PLS) software with a sample of 106 SMEâ��s in Bantul regency, Yogyakarta. The results show that a significant influence between capabilities flexibility and collaboration capabilities on companyâ��s trust. Trust also significantly influence on the operational performance of supplier.