Pengaruh mutu jasa terhadap loyalitas jasa :: Studi kasus Grand Quality Hotel Yogyakarta
Main Authors: | , SRIKANDI, Jenifer, , sahid Susilo Nugroho, Dr., M.Sc |
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Format: | Thesis NonPeerReviewed |
Terbitan: |
[Yogyakarta] : Universitas Gadjah Mada
, 2009
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Subjects: | |
Online Access: |
https://repository.ugm.ac.id/84150/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=45014 |