Persepsi pelanggan, kepuasan pelanggan dan loyalitas pelanggan PT Firstmedia Tbk
| Main Authors: | , SASTRAWAN, I Putu Adi, , Basu Swastha Dharmmesta, Prof., Dr., MBA |
|---|---|
| Format: | Thesis NonPeerReviewed |
| Terbitan: |
[Yogyakarta] : Universitas Gadjah Mada
, 2009
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| Subjects: | |
| Online Access: |
https://repository.ugm.ac.id/82322/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=43186 |