Kepuasan pelanggan ditinjau dari kualitas pelayanan di Hotel-hotel non bintang di Kabupaten Jember
| Main Authors: | , SIRAJUDDIN, , Prof.Ir. Wiendu Nuryanti, M.Arch.,Ph.D |
|---|---|
| Format: | Thesis NonPeerReviewed |
| Terbitan: |
[Yogyakarta] : Universitas Gadjah Mada
, 2007
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| Subjects: | |
| Online Access: |
https://repository.ugm.ac.id/75410/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=36275 |