HIERARCHICAL LEVEL OF MANAGERS� ABILITIES A Moderator between Quality Management Practices and Company Financial Performance
| Main Author: | Perpustakaan UGM, i-lib |
|---|---|
| Format: | Article NonPeerReviewed |
| Terbitan: |
[Yogyakarta] : Universitas Gadjah Mada
, 2007
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| Subjects: | |
| Online Access: |
https://repository.ugm.ac.id/28372/ http://i-lib.ugm.ac.id/jurnal/download.php?dataId=11435 |
Daftar Isi:
- This study investigates the moderating impacts of hierarchical level of managers� abilities on the form and strength of all structural relationships between quality management practices and company financial performance. This study describes the structural relationships among the research constructs �six critical factors of quality management practices (quality improvement program, supervisory leadership, supplier involvement, management commitment, training to improve products/services, cross-functional relationships)