PERSEPSI PASIEN TENTANG MUTU PELAYANAN ADMISI, KEPUASAN PASIEN DAN KETEPATAN ADMISI DI RUMAH SAKIT SEMEN GRESIK (PATIENT PERSEPTION OF ADMISSION SERVICE QUALITY, PATIENT SATISFACTION WITH APPROPRIATENESS ADMISSION AT THE
| Main Author: | Perpustakaan UGM, i-lib |
|---|---|
| Format: | Article NonPeerReviewed |
| Terbitan: |
[Yogyakarta] : Universitas Gadjah Mada
, 2002
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| Subjects: | |
| Online Access: |
https://repository.ugm.ac.id/25882/ http://i-lib.ugm.ac.id/jurnal/download.php?dataId=8889 |
Daftar Isi:
- ABSTRACT Background: The Semen Gresik Hospital is a type C private hospital with 100 beds and belongs to PT Semen Gresik. The Bed Occupancy Ratio since 1997 to 1999, was 48%, 50,4% and 59.5%. This study was to know patients' perception on admis¬sion service quality