ANALISIS PENGARUH SERVICE QUALITY TERHADAP KEPUASAN DAN KESETIAAN NASABAH (Studi Kasus Bank Syariah Mandiri Cabang Pontianak)
| Main Authors: | , Sisi Amalia, , Sony Warsono, Ak., MAFIS., Ph.D. |
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| Format: | Thesis NonPeerReviewed |
| Terbitan: |
[Yogyakarta] : Universitas Gadjah Mada
, 2014
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| Subjects: | |
| Online Access: |
https://repository.ugm.ac.id/133704/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=74479 |