STRATEGI ROOM ATTENDANT DALAM MENINGKATKAN KUALITAS PELAYANAN TERHADAP TAMU DI HYATT REGENCY YOGYAKARTA
| Main Authors: | , VINSENSIUS TRIYAN AMSIT HULU, , Pitaya, S.E.T., M.Sc. |
|---|---|
| Format: | Thesis NonPeerReviewed |
| Terbitan: |
[Yogyakarta] : Universitas Gadjah Mada
, 2014
|
| Subjects: | |
| Online Access: |
https://repository.ugm.ac.id/131460/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=71955 |