PENGARUH DIMENSI KUALITAS AUDIT TERHADAP KEPUASAAN AUDITEE (STUDI PADA PEMERINTAH DAERAH KOTA AMBON)

Main Authors: , Theophilia Fila Febrione Leiwaskabessy, , Dr. Bambang Riyanto L.S., MBA., CMA.
Format: Thesis NonPeerReviewed
Terbitan: [Yogyakarta] : Universitas Gadjah Mada , 2013
Subjects:
ETD
Online Access: https://repository.ugm.ac.id/126125/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=66321
Daftar Isi:
  • This study was aimed to exemined the effect of audit quality dimensions including auditorâ��s reputation, expertise, capability, independence, responsiveness and emphaty to client satisfaction. The population of this study are goverment officer in Kota Ambon. Sampling was conducted using a judgement sampling method and number of samples are 81 respondents. Technique of data collection is survey by using questionnaires. Analysis using multiple regression analysis. The results showed that auditor reputation, expertise, capability, independence, and responsiveness have a positive and significant effect on auditee satisfaction, while the emphaty do not significantly affect the auditee satisfaction.