E-GOVERNMENT DALAM PELAYANAN PUBLIK (Studi Kasus Website BPS Provinsi D.I. Yogyakarta)

Main Authors: , NUR KHABIBAH, , Prof Dr. Wahyudi Kumorotomo, MPP
Format: Thesis NonPeerReviewed
Terbitan: [Yogyakarta] : Universitas Gadjah Mada , 2013
Subjects:
ETD
Online Access: https://repository.ugm.ac.id/125750/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=65926
Daftar Isi:
  • In order to face the challenges to technological innovations that many developed to support the efficiency and effectiveness, bps province as a servant public uses information technology in carrying out tasks and functions, among them is to conduct a public service through websites. The focus of this research is e-government through website on BPS D.I. Yogyakarta Province in public services. The aim of this research is to find out how e-government in BPS D.I. Yogyakarta Province. This research will discuss egovernment through website to public services and factors that affects egovernment consisting of leadership, information technology, the sources of funds / budget, human resources benefits, coordination, and innovation. Methods used in this research is descriptive qualitative, through an interview observation and documentation then analyze to give a conclusion. The result showed that the development of e-government through website to public services in BPS province has not been well so it is not provide good service. It can be seen from factors that affects e-government that has not been fully support egovernment program in BPS D.I. Yogyakarta Province. This research recommend BPS D.I. Yogyakarta Province to carry out services in two languages, renewal on the website content with complete data accurate and updated, and furnish the data can directly downloaded by the visitor in the form of various tables and add series data until the last five years, doing the guidance and training of human resources and staffing management improvements.