EVALUASI SISTEM PENGELOLAAN KINERJA ORGANISASI BERBASIS BALANCED SCORECARD: ( Studi Kasus Pada Kantor Pelayanan Pajak Pratama Bantul)

Main Authors: , vincentius agus widodo, , Dr. Hardo Basuki, M.Soc.Sc.
Format: Thesis NonPeerReviewed
Terbitan: [Yogyakarta] : Universitas Gadjah Mada , 2012
Subjects:
ETD
Online Access: https://repository.ugm.ac.id/100725/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=57165
ctrlnum 100725
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format Thesis:Thesis
Thesis
PeerReview:NonPeerReviewed
PeerReview
author , vincentius agus widodo
, Dr. Hardo Basuki, M.Soc.Sc.
title EVALUASI SISTEM PENGELOLAAN KINERJA ORGANISASI BERBASIS BALANCED SCORECARD: ( Studi Kasus Pada Kantor Pelayanan Pajak Pratama Bantul)
publisher [Yogyakarta] : Universitas Gadjah Mada
publishDate 2012
topic ETD
url https://repository.ugm.ac.id/100725/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=57165
contents This thesis discusses about evaluation of organization performance management system by using Balanced Scorecard (BSC) in Pratama Bantul Tax Office. Management performance system by using BSC for public sector is adapted from BSC concept used by private sector. There are four perspectif used for measuring Pratama Bantul Tax Office organization performance: stakeholders perspective, customers perspective, internal process business perspective, learning and growth perspective. These four perspective are measured by using achievemnet in key performance indicators which are based on organization�s missions and strategic targets. This research using data in year 2009, 2010 and 2011, while organization has used management by BSC since 2010. Performance management using BSC perspectives from 2010 to 2011 always increase and beyond 100% of target for 2010 and 2011.
id IOS2744.100725
institution Universitas Gadjah Mada
institution_id 19
institution_type library:university
library
library Perpustakaan Pusat Universitas Gadjah Mada
library_id 488
collection UGM Repository
repository_id 2744
subject_area Karya Umum
city SLEMAN
province DAERAH ISTIMEWA YOGYAKARTA
repoId IOS2744
first_indexed 2016-09-14T18:29:56Z
last_indexed 2016-09-22T21:43:54Z
recordtype dc
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