IMPLEMENTASI KENDALI BIAYA DAN KENDALI MUTU PELAYANAN KESEHATAN PROGRAM JAMINAN KESEHATAN DAERAH KUTAI KARTANEGARA DI RSUD PARIKESIT TENGGARONG

Main Authors: , CHRISTINA MARIA ADEN, , Dr.drg.Julita Hendrartini M.Kes., AAK
Format: Thesis NonPeerReviewed
Terbitan: [Yogyakarta] : Universitas Gadjah Mada , 2012
Subjects:
ETD
Online Access: https://repository.ugm.ac.id/100219/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=56741
Daftar Isi:
  • Background: Implementation of health coverage in the region by using the principle of social insurance system known as the Local Health Insurance (Jaminan Kesehatan Daerah-Jamkesda). As an organization characterized by the managed care, both cost containment and quality control are priority. Implementation in the Kutai Kartanegara regency showed a trend increase in the portion of the largest budget for inpatient services at Local Public Hospital (LPH) Parikesit. Therefore it is necessary to evaluate the cost containment and quality control of Jamkesdaâ��s participants inpatient services at LPH Parikesit. Method : The study was descriptive research with a mixed method of study design. Quantitative data will be supported by qualitative data. Quantitative data based on utilization review. The qualitative data obtained from depth interviews with the Director of LPH Parikesit, doctors and patients and review the contents of the contract. Result : The inpatient services coverage of Jamkesdaâ��s participants at LPH Parikesit was 0,15% per month. The referral system and claim verification process was not running optimally and the tendency misused of Jamkesdaâ��s participant card. There has been a tendency of waste on Jamkesdaâ��s participants inpatient service at LPH Parikesit in the form of excess prescription (overprescribing) and wasteful prescribing (extravagant prescribing). The patient satisfaction rate is 52% satisfied. Implementation of cost containment and quality control has not consistent with the contract. Conclusion : Need socialization benefits and referral system to Jamkesdaâ��s participants and control the distribution of participant card. Bapel must prepare for Jamkesdaâ��s verificator at Parikesit hospital and control the distribution of Jamkesdaâ��s participant card. Hospital need to hold a service quality through physical facilities improvement and enchance drugsâ�� accordance with formulary and generic drugs.