EFEKTIVITAS PELATIHAN SERVICE BY HEART TERHADAP KUALITAS PELAYANAN SERVICE ADVISOR DI PT. TOYOTA SALES OPERATION (AUTO2000)

Main Authors: , KRISTI MAHARANI, , Dr. IJK. Sito Meiyanto
Format: Thesis NonPeerReviewed
Terbitan: [Yogyakarta] : Universitas Gadjah Mada , 2012
Subjects:
ETD
Online Access: https://repository.ugm.ac.id/100034/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=56911