Analisis Pengaruh Citra Merek, Kualitas Produk Dan Kualitas Layanan Terhadap Minat Beli Konsumen Pada Produk Smartphone Samsung
Daftar Isi:
- This study aims to know influence brand image, product quality and service quality to consumer buying interest on Samsung smartphone products. By using data analysis methods to test the validity, reliability, normality, multiple linear regression and hypotheses to see how much influence consumer buying interest against Samsung smartphone products. The data used in this study are primary data in the form of questionnaires to 100 respondents Faculty of Economics and Business UniversitasMuhammadiyah Surakarta. The data source based on the results of the questionnaire processing through SPSS. Data analysis techniques used are validity with all the variables declared invalid by the value corrected item-total correlation of each variable above 0.195, reliability testing with the test results of this study each variable is declared reliable by Cronbach Alpha above 0.6000, the normality test with a probability value above 0.05, the multiple linear regression results: Y = -4.698 + 0,245X1 + 0,510X2 + 0,283X3. With the criteria that buying interest consumers have a negative perception and brand image variables, quality product and service quality is positive and the effect on consumer buying interest, hypothesis testing via t test on the brand image variables are not significant, while the variable quality of product and service quality significantly. F test for each variable and significant effect test results R2 of 34.2% and the rest of her explained by other variables of 65.8%.